Terms of Service

Terms of Service

LAST REVISED: February 13, 2024

1. Scope, Eligibility, and Revisions

These Terms of Service (“Terms”) are an agreement between you and Realtime Data Interfaces LLC (“Realtime,” “we,” “us,” or “our”), a Delaware limited liability company.

These Terms govern your use of our services, including our website (realtime.org), text and email notifications, newsletters, and any other functionalities or support we offer (collectively, “Services”). These Terms apply whether you are a guest or a user with an account. By using the Services, you agree to be bound by these Terms.

You may use the Services only if you agree to form a binding contract with us, and are permitted under the laws of the applicable jurisdiction to enter into a contract with us and use the Services. In any case, you must be at least 16 years old to use the Services.

If you are accepting these Terms and using the Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so and have the authority to bind such entity to these Terms, in which case the words “you” and “your” as used in these Terms shall refer to such entity.

We may revise these Terms at our discretion. When we do, we will update the “LAST REVISED” date at the top of this page. Please check this page and review these Terms periodically for revisions. By using the Services after any revisions are posted, you agree to be bound by the revised Terms.

Please keep in mind that our Services are currently in beta version, so you may be more likely to experience errors and other disruptions.

If you have any questions about these Terms, please contact us at admin@realtime.org.

2. Privacy

Our Privacy Policy (https://realtime.org/privacy-policy) describes how we handle the personal data you provide to us when you use the Services. It is incorporated into these Terms by reference. By using the Services, you consent to the collection, use, and disclosure of this personal data, as set forth in the Privacy Policy.

3. Content on Our Services

"Content" on our Services includes data, text, links, graphics, and any other information or material. This includes Content created wholly by us, by us relying on or adapting third-party content, and Content created wholly by third parties.

Content on our Services is only intended for general information purposes. We urge you to use caution in relying on it, for any purpose.

Any use or reliance on any Content on or from the Services is at your own risk. We do not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, timeliness, or reliability of Content on the Services. Nor do we endorse any opinions that may be expressed via the Services. You understand that by using the Services, you may be exposed to Content that might be harmful, inaccurate, or otherwise inappropriate.

Much of the Content on our Services is sourced from, generated or adapted from, and/or created relying on third parties. Below, we specify common types of such Content and some specific issues to keep in mind when viewing this Content.

Data sourced from third parties. Our Services translate data into charts, allow you to see how it has changed over time, and alert you to changes in the data. Ultimately, however, the data we use to effectuate our Services is drawn directly from third-party sources. Therefore, any errors in the underlying data will be reflected in related Content on our Services: for example, incorrect values, methodological errors in how the data is counted, and technical interruptions that lead to corrupted outputs on our Services.

Links to third-party websites. Most notably, our Services frequently contain links to and descriptions of stories from news outlets. These are included to give you possible context for the data you are viewing, but they may not always be pertinent or complete, truthful, accurate, timely, or reliable.

AI-generated text. The AI model we use transcribes changes in the data that it observes, looks for news stories that may be relevant, and briefly describes how those recent stories may relate to shifts in the data. Among other things, it may generate inappropriate or irrelevant content, incorrectly describe or summarize the data or news, or use offensive language.

The above is not an exhaustive list of Content on our Services, nor of potential issues connected to such, or any, Content.

We are always taking steps to reduce errors, including those described above, and improve our Services. Please tell us of any issues you experience by contacting us at admin@realtime.org.

4. Your License to Use Our Services

We give you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you as part of the Services. This license has the sole purpose of enabling you to use and enjoy the benefit of the Services as provided on Realtime, in the manner permitted by these Terms.

You may not, however, copy, modify, distribute, sell, or lease any part of our Services, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.

Nothing in the Terms gives you a right to use the Realtime’s name, logos, domain names, other distinctive brand features, and other proprietary rights. All right, title, and interest in and to the Services (excluding Content wholly sourced from third parties) are and will remain our and our licensors' exclusive property.

Any feedback, comments, or suggestions you may provide regarding Realtime or the Services is entirely voluntary and we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to you.

5. Use of Our Services

You may use our Services only if you comply with these Terms, applicable laws, and any other Realtime policies we make available to you.

Only use the Services through the interface and instructions we provide. In particular, you may not use any automated data collection methods, including but not limited to scripts, APIs, screen scraping, data mining, robots, or other data gathering and extraction tools, to extract data displayed on, or other Content found on, our Services.

The Services may change from time to time. We may at any time stop providing the Services to you or to users generally.

We also retain the right to create limits on the use of our Services. Most notably, the Services may not be used for either law enforcement purposes or illegal activity.

We may take certain actions – such as terminate your account, or remove Content from our Services – at our discretion, including to: (i) protect our Services and users; (ii) comply with applicable laws or orders from competent authorities; (iii) enforce our Terms and policies, or third parties’ intellectual property or other rights; or (iv) mitigate legal or regulatory risks to us, other users, or any third party.

We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to: (i) satisfy any applicable law, regulation, legal process or governmental request; (ii) enforce the Terms; (iii) detect, prevent, or otherwise address fraud, security or technical issues; (iv) respond to user support requests; or (v) protect the rights, property or safety of Realtime, its users, and the public.

We do not disclose personal data to third parties except in accordance with our Privacy Policy (see above at #2).

6. Accounts

You may need to create an account to use the Services. If you create an account, you will need to give us certain information to confirm your registration. You must provide correct, current, and complete information.

Our use of any personal data you provide us is governed by our Privacy Policy (see above at #2). You are responsible for safeguarding your account, so use a strong password and limit its use to this account. Do not share your credentials. You are fully responsible for any and all activities that happen through your account. You should immediately notify us at admin@realtime.org of any unauthorized use of your password or account or any other breach of security.

You have the choice to opt-in to most communications from the Services. We may need to provide you with certain communications, such as announcements and administrative messages. These communications are considered part of the Services and your account, and you may not be able to opt-out from receiving them.

If you added your phone number to your account and you later change or deactivate that phone number, you must update your account information to help prevent us from communicating with anyone who acquires your old number.

7. Paid Services

If you buy any Services, you will provide complete and accurate billing information, including a valid payment method. Our third-party payment processor is Stripe (https://stripe.com/). For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. You are responsible for all applicable taxes, and we will charge tax when required. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received.

You can cancel your paid Services at any time by contacting us at admin@realtime.org. Payments are non-refundable, except where required by law or we are unable to provide you with the Services for which you have paid. These Terms do not override any mandatory local laws regarding your cancellation rights.

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services. We will not issue you a refund if your account or access to the Services is terminated because we believe you have violated these Terms or any applicable laws or rules.

We may change our prices from time to time. If we increase prices for our Services, we will give you at least 30 days’ notice and any price increase will take effect on your next renewal so that you can cancel if you do not agree to the price increase.

8. Termination

You are free to stop using our Services at any time. You may terminate your account at any time by emailing us at admin@realtime.org. We may, in our sole discretion, terminate or suspend your access to all or part of the Services for any reason, including, without limitation, breach or assignment of these Terms.

If you delete your account, we will delete your personal data from our systems. Copies of your information may remain in backup storage that we use to recover in the event of a disaster, software error, or other data loss event. We may also keep your information to address matters such as legal issues and Terms violations.

9. Disclaimers and Limitations of Liability

The Services are Available "AS-IS"

Your access to and use of the Services or any Content are at your own risk. You understand and agree that the Services are provided to you on an “AS IS” and “AS AVAILABLE” basis. REALTIME DATA INTERFACES LLC DISCLAIMS ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Realtime Data Interfaces LLC makes no warranty or representation and disclaims all responsibility and liability for: (i) the completeness, accuracy, availability, timeliness, security or reliability of the Services or any Content; (ii) any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services or any Content; (iii) the deletion of, or the failure to store or to transmit, any Content and other communications maintained by the Services; and (iv) whether the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from Realtime Data Interfaces LLC or through the Services, will create any warranty or representation not expressly made herein.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REALTIME DATA INTERFACES LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (iii) ANY CONTENT OBTAINED FROM THE SERVICES; OR (iv) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF REALTIME DATA INTERFACES LLC EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (U.S. $100.00) OR THE AMOUNT YOU PAID US, IF ANY, IN THE PAST SIX MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM. THE LIMITATIONS OF THIS SUBSECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, AND WHETHER OR NOT REALTIME DATA INTERFACES LLC HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

Indemnity

If you are a business or organization, to the extent permitted by law, you will indemnify and hold harmless us, our affiliates, and our personnel, from and against any costs, losses, liabilities, and expenses (including attorneys’ fees) from third party claims arising out of or relating to your use of the Services and Content or any violation of these Terms.

10. Dispute Resolution

Informal Dispute Resolution. We would like to understand and try to address your concerns prior to formal legal action. Before either of us files a claim against the other, we both agree to try to resolve any disputes informally. You agree to inform us of such concerns by sending us notice at admin@realtime.org. We will do so by sending you notice to the email address associated with your account.

MANDATORY ARBITRATION. You and Realtime agree to resolve any claims arising out of or relating to these Terms or our Services, regardless of when the claim arose, even if it was before these Terms existed, through a final and binding arbitration. Arbitration proceedings will be conducted under the American Arbitration Association’s Rules of Arbitration. New York law applies to any arbitration under this section, but the Federal Arbitration Act governs the interpretation and enforcement of this provision. 

CLASS ACTION WAIVER. You and Realtime agree that each party may bring disputes against the other party only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding, including, without limitation, a federal or state class action lawsuit or a class arbitration.

11. Miscellaneous

Entire Agreement. These Terms contain the entire agreement between you and Realtime regarding the Services and, other than any Service-specific terms, supersede any prior or contemporaneous agreements between you and Realtime.

Severability. In the event that any provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Governing Law. New York law will govern these Terms. Except as provided in the dispute resolution section above, all claims arising out of or relating to these Terms will be brought exclusively in the federal or state courts located in New York City.

Copyright Complaints. If you believe that your Content has been copied in a way that constitutes copyright infringement, please report this by emailing us at admin@realtime.org. We may delete or disable content that we believe violates these Terms or is alleged to be infringing and will terminate accounts of repeat infringers where appropriate.